Terms & Conditions

Effective Date: May 23, 2025

Welcome to BestWest Travel. By accessing or using our website, services, or making a booking through https://bestwesttravel.com.au, you agree to abide by the following Terms and Conditions. Please read them carefully.

1. Acceptance of Term

By using this website, you acknowledge that you have read, understood, and agree to be legally bound by these Terms & Conditions, along with our Privacy Policy. If you do not agree, please do not use our services.

2. Services Offered

BestWest Travel is an online platform that enables users to search, compare, and book flights through third-party airlines and travel service providers. We act as an intermediary and are not the direct provider of transportation services.

3. Booking & Payments

• All bookings are subject to availability and confirmation by the airline or third-party service provider.
• Prices are displayed in the local currency and include applicable taxes, unless stated otherwise.
• Payment must be made in full at the time of booking using our secure payment gateway.
• BestWest Travel is not responsible for delays or failures caused by third-party service providers.

4. Ticket Issuance

• Tickets are issued electronically and sent via email upon confirmation and payment.
• It is your responsibility to provide accurate personal details during booking. Any discrepancy may result in denial of boarding.

5. Cancellations & Refunds

• Each airline or service provider has its own cancellation and refund policy. Please review those policies before completing your booking.
• BestWest Travel may charge a service fee for processing cancellations or changes.
• Refunds, if applicable, are subject to approval by the airline and may take 7–21 business days.

6. Changes & Modifications

• Any request to change flight dates, times, or destinations must comply with the airline’s policies.
• BestWest Travel cannot guarantee that changes will be approved or that the same fare will be available.
• Additional charges may apply.

7. User Responsibilities

You agree to:

• Use the website only for lawful purposes
• Provide accurate, up-to-date information
• Not engage in any activity that may damage or interfere with the site’s functionality or security
• Maintain the confidentiality of your login credentials (if account registration is required)

8. Limitation of Liability

BestWest Travel shall not be liable for:

• Any indirect, incidental, or consequential damages
• Flight cancellations, delays, or changes made by airlines
• Acts beyond our control such as force majeure, weather events, or technical issues
• Loss or theft of personal belongings during travel

9. Intellectual Property

All content on https://bestwesttravel.com.au, including logos, text, graphics, and images, is the property of BestWest Travel or its partners and is protected by copyright and trademark laws. Unauthorized use is strictly prohibited.

10. External Links

Our website may include links to third-party sites. We are not responsible for the content, privacy policies, or practices of any external websites.

11. Changes to Terms

We reserve the right to update these Terms & Conditions at any time. Changes will be effective upon posting on this page. It is your responsibility to review these terms periodically.

12. Governing Law

These Terms & Conditions are governed by the laws of Australia. Any disputes arising from the use of our website or services shall be subject to the exclusive jurisdiction of Australian courts.

13. Contact Us

For questions or concerns regarding these Terms & Conditions, please contact us:

📧 Email: support@bestwesttravel.com.au
📞 Phone: 0449965678