Privacy Policy

Effective Date: May 23, 2025

Thank you for choosing BestWest Travels. Your trust is important to us, and we are committed to protecting your personal data and ensuring that your experience with our website and services is secure and transparent. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and book flights or related travel services.

1. Information We Collect

We collect the following types of information to help serve you better:

a. Personal Information

When you book a flight or create an account with us, we may collect:

• Full Name
• Email Address
• Phone Number
• Gender
• Date of Birth
• Government-issued ID or Passport Information
• Billing and Payment Details

b. Booking Information

Details related to your travel preferences such as:

• Flight selection (dates, destinations, airlines)
• Travel class (Economy, Business, etc.)
• Passenger details for companions
• Frequent flyer numbers (if applicable)

c. Technical and Usage Data

Collected automatically when you visit our website:

• IP Address
• Browser type and version
• Device information
• Pages visited and time spent on each page
• Cookies and tracking technologies

2. How We Use Your Information

We use your data to:

• Complete and manage your flight bookings
• Send confirmations, updates, and travel reminders
• Provide customer support and respond to inquiries
• Enhance website functionality and user experience
• Offer personalized flight deals and promotions
• Comply with legal, security, and regulatory obligations

3. Sharing of Information

Your privacy is important to us. We only share your data in limited circumstances:

• Airlines & Travel Partners: To fulfill your bookings
• Payment Providers: For processing transactions securely
• Customer Support Tools: To assist you better
• Legal Authorities: If required for compliance or safety
• Marketing & Analytics Tools: For site improvements (non-personally identifiable data)

We do not sell or rent your personal data to third parties.

4. Data Security

We use advanced technologies to protect your information:

• SSL encryption to secure data during transmission
• Secure servers and firewalls
• Limited access to personal data by authorized personnel only
• Regular monitoring and security audits

5. Cookies and Tracking Technologies

We use cookies to:

• Remember user preferences
• Provide a personalized browsing experience
• Analyze site performance and usage trends

You can control cookies through your browser settings. Disabling them may affect some features.

6. Your Data Rights

You have the right to:

• Access and review your personal data
• Update or correct inaccurate information
• Request deletion of your data (in certain cases)
• Withdraw consent for marketing communications
• File a complaint with a data protection authority

To exercise these rights, contact us at privacy@mybestwesttravels.com.

7. Third-Party Links

Our website may contain links to external websites not operated by us. We are not responsible for the privacy policies or content of these third-party sites. We recommend reviewing their privacy policies before sharing any information.

8. Children’s Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal data from minors. If you believe a child has provided us with personal data, please contact us immediately.

9. Updates to This Privacy Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. Any updates will be posted on this page with a revised effective date. Please check back periodically for the latest information.

10. Contact Us

If you have any questions or concerns regarding this Privacy Policy or our handling of your data, please contact us:

📧 Email: privacy@mybestwesttravels.com
📞 Phone: 0449965678